All Systems Operational

In Person Payments Operational
90 days ago
99.98 % uptime
Today
Digital Payments Operational
90 days ago
100.0 % uptime
Today
Gifting Operational
90 days ago
100.0 % uptime
Today
Connect Portal Operational
90 days ago
99.99 % uptime
Today
Payouts and Billing Operational
90 days ago
100.0 % uptime
Today
Core Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 4, 2025

No incidents reported today.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025
Resolved - This incident has been resolved.
Nov 24, 18:03 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 17:45 AEDT
Investigating - We have identified an issue affecting the Connect Portal.
Users may be experiencing errors when trying to access Connect.

Our support team is actively investigating the cause of the issue and working on a resolution.

We will post an update as soon as we have more information or when the issue is resolved.

Nov 24, 17:23 AEDT
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
Resolved - This incident has been resolved.
Nov 20, 17:46 AEDT
Monitoring - A workaround has been implemented which has resolved the issue.
We are continuing to monitoring the results.

Nov 20, 13:58 AEDT
Investigating - We have identified an issue affecting In store payments
Users may be experiencing issues elevated error rates with their terminals.

Our support team is actively investigating the cause of the issue and working on a resolution.

We will post an update as soon as we have more information or when the issue is resolved.

ServiceWow: INC14907376

Nov 20, 13:04 AEDT