All Systems Operational

Uptime over the past 90 days. View historical uptime.
In Person Payments Operational
90 days ago
99.99 % uptime
Today
Digital Payments Operational
90 days ago
99.98 % uptime
Today
Gifting Operational
90 days ago
100.0 % uptime
Today
Connect Portal Operational
90 days ago
99.81 % uptime
Today
Payouts and Billing Operational
90 days ago
100.0 % uptime
Today
Core Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 8, 2025

No incidents reported today.

Aug 7, 2025

No incidents reported.

Aug 6, 2025
Settlement Processing Delay
Resolved - The issue resulting in a delay to settlements has been resolved. All settlements have been successfully processed.
Aug 6, 15:37 AEST
Investigating - We have identified an issue resulting in a delay to settlements.

Our support team is actively investigating the cause of the issue and working on a resolution.

We will post an update as soon as we have more information or when the issue is resolved.
Aug 6, 09:10 AEST
Aug 5, 2025
Digital Payments - NAB Cards May Be Experiencing Service Degradation
Resolved - This incident has been resolved.
Aug 5, 15:32 AEST
Monitoring - The issue is no longer observed as of 14:28.

Our support team will continue to monitor the service.
Aug 5, 14:58 AEST
Update - We are continuing to investigate this issue.
Aug 5, 14:29 AEST
Investigating - Customers may be experiencing problems completing instore and online transactions with cards issued by NAB.

Customers are able to utilise cards from other banking institutions or select from other available payment options.

The appropriate banking institution is aware of the situation.

We will post an update as soon as we have more information or when the issue is resolved.

Wpay Incident: INC14400726
Aug 5, 14:15 AEST
Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025

No incidents reported.

Jul 31, 2025
Planned Giftcard Services Maintenance
Completed - The scheduled maintenance has been completed.
Jul 31, 01:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 00:15 AEST
Scheduled - There is planned maintenance on Giftcard Services to add new features and to improve performance and security.
Jul 31, 00:10 AEST
Jul 30, 2025

No incidents reported.

Jul 29, 2025

No incidents reported.

Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

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