In Person Payments - Issue with PAX terminals

Incident Report for Wpay

Resolved

The fix has been implemented and the issue is now resolved. Our support team will continue to monitor.

Posted May 18, 2026 - 16:16 AEST

Monitoring

A fix is currently being implemented and users should start seeing successful transactions shortly.

Posted May 18, 2026 - 15:51 AEST

Identified

Our vendor has identified the issue and is currently working on a fix.

Posted May 18, 2026 - 15:31 AEST

Investigating

We have identified an issue affecting PAX terminals.

Users may be experiencing errors when transacting.

Our support team is actively investigating the cause of the issue and working on a resolution.

We will post an update as soon as we have more information or when the issue is resolved.

Posted May 18, 2026 - 14:54 AEST

This incident affected: In Person Payments.