All Systems Operational

Uptime over the past 90 days. View historical uptime.
In Person Payments Operational
90 days ago
100.0 % uptime
Today
Digital Payments Operational
90 days ago
100.0 % uptime
Today
Gifting Operational
90 days ago
100.0 % uptime
Today
Connect Portal Operational
90 days ago
100.0 % uptime
Today
Payouts and Billing Operational
90 days ago
100.0 % uptime
Today
Core Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 8, 2025

No incidents reported today.

Nov 7, 2025
Digital Payments - Service Degradation
Resolved - We identified an issue affecting digital payments for some merchants.
Users may have experienced timeouts during payment calls.
Issue has been mitigated

Impact Time: 7 Nov - 00:34 - 00:59

Wpay Incident: INC14842783
Nov 7, 00:30 AEDT
Nov 6, 2025
Digital Payments - Elevated Decline Rates For Apple Pay & Google Pay
Resolved - This incident has been resolved.
Nov 6, 09:01 AEDT
Monitoring - Our partner has mitgated the issue. We are monitoring the results.
Nov 6, 06:31 AEDT
Investigating - Our payment gateway partner is currently experiencing service degradation.

This may result in elevated decline rates for digital payments via Apple Pay/Google Pay.

The workaround is to utilise other payments methods such as credit cards, or PayPal.

Impact Start: 5 Nov 2025, 11:40 PM

Wpay Reference Number: INC14836569
Nov 6, 02:02 AEDT
Nov 5, 2025
Wpay.io Website Maintenance
Completed - The maintenance has been completed
Nov 5, 18:56 AEDT
Update - In progress
Nov 5, 18:27 AEDT
Scheduled - We are undergoing website maintenance at this time on wpay.io.

Payment services are not impacted
Nov 5, 18:20 AEDT
Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

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