All Systems Operational

Uptime over the past 90 days. View historical uptime.
In Person Payments Operational
90 days ago
99.94 % uptime
Today
Digital Payments Operational
90 days ago
99.98 % uptime
Today
Gifting Operational
90 days ago
99.99 % uptime
Today
Connect Portal Operational
90 days ago
100.0 % uptime
Today
Payouts and Billing Operational
90 days ago
100.0 % uptime
Today
Core Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 16, 2026

No incidents reported today.

Aug 15, 2026

Digital Payments - Mastercard Gateway Experiencing Service Degradation
Resolved - This incident has been resolved.
Aug 15, 16:26 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 15, 15:58 AEST
Update - We are continuing to investigate this issue.
Aug 15, 14:34 AEST
Investigating - Mastercard is experiencing service degradation with their payment gateway.

This may have resulted in elevated error rates for digital payments.

Alternate payment methods are available for use
Aug 15, 14:31 AEST

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

In Person Payments - Elevated Error Rate for PAX terminals
Resolved - Transactions have been stable. Our support team will continue to monitor.

This incident has been resolved.
Aug 11, 20:16 AEST
Monitoring - A fix has been implemented and support team is currently monitoring the results.
Aug 11, 19:48 AEST
Identified - The issue has been identified and a fix is being implemented.
Aug 11, 19:44 AEST
Investigating - We have identified an issue affecting PAX terminals.

Some users may be experiencing issues performing transactions.

Our support team is actively investigating the cause of the issue and working on a resolution.

We will post an update as soon as we have more information or when the issue is resolved.
Aug 11, 19:35 AEST

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Gifting - Elevated Error Rates for partner APIs
Resolved - There was an issue identified affecting partner api calls from 12:40am - 1:30am.
Users may be experiencing elevated error rates during that period
Aug 7, 00:30 AEST

Aug 6, 2026

Planned Wpay Connect Portal Release
Completed - The scheduled maintenance has been completed.
Aug 6, 21:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 17:00 AEST
Scheduled - We will be performing a scheduled release on Connect Portal to add new features and to improve performance and security.

There may be service degredation during the maintenance window.
Aug 6, 15:56 AEST
Planned Giftcard Services Maintenance
Completed - The scheduled maintenance has been completed.
Aug 6, 04:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 03:00 AEST
Scheduled - There is planned maintenance on Giftcard Services to add new features and to improve performance and security.

There may be up to a 20min service degradation to Gifting services in the window
Aug 3, 10:52 AEST

Aug 5, 2026

Planned Giftcard Services Maintenance
Completed - The scheduled maintenance has been completed.
Aug 5, 03:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 01:00 AEST
Scheduled - There is planned maintenance on Giftcard Services to add new features and to improve performance and security.

There may be up to a 30min service degradation to Gifting services in the window
Jul 23, 13:52 AEST

Aug 4, 2026

Potential Payouts Delay
Resolved - This incident has been resolved.
Aug 4, 11:54 AEST
Investigating - We have identified an issue resulting in a potential delay for payouts.

Our support team is actively investigating the cause of the issue and working on a resolution.

We will post an update as soon as we have more information or when the issue is resolved.
Aug 4, 10:10 AEST

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

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