All Systems Operational

Uptime over the past 90 days. View historical uptime.
In Person Payments Operational
90 days ago
99.9 % uptime
Today
Digital Payments Operational
90 days ago
100.0 % uptime
Today
Gifting Operational
90 days ago
99.99 % uptime
Today
Connect Portal Operational
90 days ago
100.0 % uptime
Today
Payouts and Billing Operational
90 days ago
100.0 % uptime
Today
Core Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Giftcard Services Maintenance Jun 9, 2026 00:30-03:30 AEST

There is planned maintenance on Giftcard Services to add new features and to improve performance and security.

There is expected service degradation to Gifting services in following windows
-June 9th: 12:30 AM – 3:30 AM AEST: (30-minute outage expected)
-June 9th, 11:30 PM – June 10th, 6:30 AM AEST: (60–90 minute outage expected)
Posted on Jun 04, 2026 - 14:14 AEST

Planned Giftcard Services Maintenance Jun 9, 2026 23:30 - Jun 10, 2026 06:30 AEST

There is planned maintenance on Giftcard Services to add new features and to improve performance and security.

There is expected service degradation to Gifting services in following windows
-June 9th: 12:30 AM – 3:30 AM AEST: (30-minute outage expected)
-June 9th, 11:30 PM – June 10th, 6:30 AM AEST: (60–90 minute outage expected)
Posted on Jun 04, 2026 - 14:15 AEST
Jun 7, 2026

No incidents reported today.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026
Gifting - Elevated Error Rates for partner APIs
Resolved - This incident has been resolved.
May 28, 18:08 AEST
Investigating - We have identified an issue affecting partner api calls.
Users may be experiencing elevated error rates

Our support team is actively investigating the cause of the issue and working on a resolution.

We will post an update as soon as we have more information or when the issue is resolved.
May 28, 17:25 AEST
May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026
In Person Payments - Elevated Error Rate for terminals
Resolved - Monitoring has confirmed no more issues are being observed.

Our support team will continue to monitor.
May 24, 15:56 AEST
Update - We are seeing improvements, however at a slower rate than expected.

We have contacted our upstream provider for updates, and our support team continues to monitor.
May 24, 15:25 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 24, 15:03 AEST
Identified - The issue has been identified and a fix is being implemented.
May 24, 14:32 AEST
Investigating - We have identified an issue affecting some terminals.

Users may be experiencing errors when transacting.

Our support teams are actively investigating the cause of the issue and working on a resolution.

We will post an update as soon as we have more information or when the issue is resolved.
May 24, 14:06 AEST
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