All Systems Operational

Uptime over the past 90 days. View historical uptime.
In Person Payments Operational
90 days ago
99.95 % uptime
Today
Digital Payments Operational
90 days ago
100.0 % uptime
Today
Gifting Operational
90 days ago
100.0 % uptime
Today
Connect Portal Operational
90 days ago
100.0 % uptime
Today
Payouts and Billing Operational
90 days ago
100.0 % uptime
Today
Core Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 20, 2026

No incidents reported today.

May 19, 2026
Planned Maintenance - Wpay Connect Portal Reporting
Completed - The scheduled maintenance has been completed.
May 19, 15:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 13:00 AEST
Scheduled - We will be performing scheduled maintenance on data systems to add new features and to improve performance.

Connect Portal may experience some delays in live transaction reporting during this period.
May 19, 11:37 AEST
Planned Giftcard Services Maintenance
Completed - The scheduled maintenance has been completed.
May 19, 03:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 03:00 AEST
Scheduled - There is planned maintenance on Giftcard Services to add new features and to improve performance and security.

There may be a 5min service degradation to Gifting services in the window
May 18, 16:03 AEST
May 18, 2026
In Person Payments - Issue with PAX terminals
Resolved - The fix has been implemented and the issue is now resolved. Our support team will continue to monitor.
May 18, 16:16 AEST
Monitoring - A fix is currently being implemented and users should start seeing successful transactions shortly.
May 18, 15:51 AEST
Identified - Our vendor has identified the issue and is currently working on a fix.
May 18, 15:31 AEST
Investigating - We have identified an issue affecting PAX terminals.

Users may be experiencing errors when transacting.

Our support team is actively investigating the cause of the issue and working on a resolution.

We will post an update as soon as we have more information or when the issue is resolved.
May 18, 14:54 AEST
May 17, 2026
Digital Payments - Elevated error rates for online payments
Resolved - This incident has been resolved.
May 17, 15:07 AEST
Investigating - We are currently investigating an issue with elevated error rates for online payments.

We will post an update as soon as we have more information or when the issue is resolved.
May 17, 14:54 AEST
Gifting - Elevated Error Rates for partner api
Resolved - This incident has been resolved.
May 17, 05:57 AEST
Investigating - We have identified an issue impacting partner apis
Users may be experiencing elevated error rates for orders

Our support team is actively investigating the cause of the issue and working on a resolution.

We will post an update as soon as we have more information or when the issue is resolved.
May 17, 04:21 AEST
May 16, 2026
Gifting - Elevated Error Rate for partner APIs
Resolved - This incident has been resolved.
May 16, 12:48 AEST
Investigating - We have identified an issue impacting partner apis
Users may be experiencing elevated error rates for orders

Our support team is actively investigating the cause of the issue and working on a resolution.

We will post an update as soon as we have more information or when the issue is resolved.
May 16, 10:51 AEST
May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Planned Giftcard Services Release
Completed - The scheduled maintenance has been completed.
May 8, 04:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 03:00 AEST
Scheduled - We will be performing a scheduled release on Giftcard Services to add new features and to improve performance and security.

Planned Maintenance
8th May 2026,0300 Hrs to 8th May 2026, 0430 Hrs AEST
Please note that there may be up to 20 mins of disruption in this window
May 7, 17:10 AEST
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

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