All Systems Operational

Uptime over the past 90 days. View historical uptime.
In Person Payments Operational
90 days ago
99.97 % uptime
Today
Digital Payments Operational
90 days ago
99.97 % uptime
Today
Gifting Operational
90 days ago
100.0 % uptime
Today
Connect Portal Operational
90 days ago
99.99 % uptime
Today
Payouts and Billing Operational
90 days ago
100.0 % uptime
Today
Core Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

Planned Giftcard Services Maintenance
Completed - The scheduled maintenance has been completed.
Sep 5, 03:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 23:30 AEST
Scheduled - There is planned maintenance on Giftcard Services to add new features and to improve performance and security.

There may be up to a 3min service degradation to Gifting services in the window
Aug 28, 17:48 AEST

Sep 4, 2026

Sep 3, 2026

In Person Payments - Intermittent Timeouts for New Zealand GBX terminals
Resolved - Service has been stable with no timeouts observed in the past hour. Issue is considered resolved.

Our support team will continue to monitor.
Sep 3, 15:49 AEST
Monitoring - Timeouts are no longer observed. Our support team will continue to monitor and root cause is being investigated.
Sep 3, 15:08 AEST
Investigating - We have identified an issue affecting some GBX terminals in New Zealand. Terminals based in Australia are not impacted.

Some users may be experiencing timeouts when transacting.

Our support teams are actively investigating the cause of the issue and working on a resolution.

We will post an update as soon as we have more information or when the issue is resolved.
Sep 3, 14:46 AEST

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Connect Portal - Service Degradation for Transaction Reports
Resolved - This incident has been resolved.
Aug 27, 11:36 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 11:29 AEST
Investigating - We have identified an issue impacting the Connect Portal.
Users may experience delays affecting the display of reports within the Portal.

Our support team is actively investigating the cause of the issue and working on a resolution.

We will post an update as soon as we have more information or when the issue is resolved.
Aug 27, 10:23 AEST
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