In Person and Digital Payments - Mastercard payments experiencing service degradation

Incident Report for Wpay

Resolved

This incident has been resolved.

Posted Aug 15, 2026 - 16:26 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 15, 2026 - 15:58 AEST

Update

We are continuing to investigate this issue.

Posted Aug 15, 2026 - 14:34 AEST

Investigating

Customers may be experiencing problems completing in person and online transactions with Mastercard cards

Customers are encouraged to utilise other card types (Amex, Visa) or other available payment options.

We will post an update as soon as we have more information or when the issue is resolved.

Posted Aug 15, 2026 - 14:31 AEST

This incident affected: In Person Payments and Digital Payments.