Payments By Visa Cards Are Currently Experiencing Declines

Incident Report for Wpay

Resolved

The incident affecting Visa transactions has been resolved.

Our support team will continue to monitor all services.

Posted Jan 07, 2026 - 06:42 AEDT

Update

We are continuing to investigate this issue.

Posted Jan 07, 2026 - 06:13 AEDT

Investigating

Customers may be experiencing problems completing instore and online transactions with Visa cards.

Customers are encouraged to utilise other card types (Amex, Mastercard) or other available payment options.

We will post an update as soon as we have more information or when the issue is resolved.

Wpay Reference Number: INC15125057

Posted Jan 07, 2026 - 05:39 AEDT

This incident affected: In Person Payments and Digital Payments.